Swachh Rail, Swachh Bharat - SBM - Swachh Bharat Mission

 

Swachh Rail, Swachh Bharat  

• SBM stands for Swachh Bharat Mission  

• SBM launched on 2nd October, 2014 by PM of India 

• 2019 - Ministry of Railways adjudged as Best Ministry 

 Reforms in Cleanliness  

• Mechanized cleaning of Trains 

• Coach Mitra - quick disposal of passenger grievances 

• Bio-Toilets (environment friendly) 

• Cleanliness of Railway Stations 

• Third-party Audit/Survey and Passengers feedback 

• Mechanized laundry for Bed linen 

• SBD - Standard Bid Document in GCC for Services - Housekeeping activity   

Initiatives:  

• OBHS - On Board Housekeeping Services - cleaning of Coach toilets, doorways, aisles and Passenger Compartments during the run of Trains - Provided in 1100 pairs of Trains 

• Mechanized cleaning of Coaches: 155 Coaching Depots by professional agencies 

• ACWP - Automatic Coach Washing Plants - Installed at 23 Major Coaching Depots - Reducing water consumption, recycling of water  

• CTS - Clean Train Station  - Cleaning of toilets during their scheduled stoppages enroute at nominated 39 Railway Stations. 

 

• Coach Mitra: 

1. Clean My Coach scheme introduced in 2016-17

2. Clean My Coach upgraded to Coach Mitra - 2017-18  

3. Single window interface to register all coach-related requirements of passengers traveling in reserved coaches 

4. 1060 pairs of Trains 

5. Software developed by CRIS - Centre for Railway Information Systems 

6. A satisfaction code (like OTP - One-Time Password) is shared by passengers after work. 

7. Railways will monitor Closure Type (closed with Code) and Response Time. 

8. In 2019-20  - 65% of grievances were closed with Satisfaction Code 

9. A unique example in the Government sector - Customer empowerment in Railways

Bio-Toilets  

1. Developed jointly by Indian Railways and DRDO - Defence Research & Development Organization

2. Keeping Station premises and Tracks clean 

3. The Environment-friendly, low-cost & robust technology 

4. First of its kind in Railway systems in the World  

5. All BG Passenger coaches  - Fitted with Bio-Toilets 

6. Bio-vacuum toilets - 729 coaches - 2019-20 

 

• Cleanliness in Railway Stations: 

1. Mechanized Cleaning Contracts - 950 Railway Stations 

2. Rag picking & Garbage disposal Contracts  - 1310 Railway Stations 

3. Concrete washable aprons on Platform tracks - Facilitate washing with water jets 

4. Pay & Use Toilets  - 370 Railway Stations 

5. CCTVs - Closed Circuit TeleVision - 700 Railway Stations  

6. Plastic Bottle Crushing machines - 500 Numbers in 370 Railway Stations  

7. Third-party Audit cum Survey 

8. Cleanliness drives and awareness campaigns with the help of Social & Charitable Organizations

• SBD - Standard Bid Document and GCC for Services were issued for Housekeeping activities/Cleaning Contracts 

Abbreviations: 

SN	Abbreviation	Expansion
1	SBM	Swachh Bharat Mission
2	SBD	Standard Bid Document
3	GCC	General Conditions of Contract
4	OBHS	On-Board Housekeeping Services
5	ACWP	Automatic Coach Washing Plant
6	CTS	Clean Train Station
7	CRIS	Center for Railway Information Systems
8	OTP	One-Time Password
9	DRDO	Defence Research & Development Organization
10	CCTV	Closed Circuit TeleVision

 

Key Points for MCQ

1. SBM - launched in 2014 

2. Clean My Coach - upgraded as Coach Mitra 

3. Coach Mitra software - Developed by CRIS 

4. Bio-Toilets - Developed by Indian Railways and DRDO jointly 

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