IRCTC

IRCTC 

• Full form: Indian Railway  Catering & Tourism Corporation

 

• Incorporated on 27th September, 1999  (incidentally, World Tourism day falls on 27th September)

 

• Headquarters: New Delhi (Registered & Corporate Office)

 

• CMD - Chairman & Managing Director: Shri Sanjay Kumar Jain, IRTS 1990 (From February 2024 onwards) 

 

• Zonal Offices - 5 ( New Delhi, Mumbai, Kolkata, Chennai & Secunderabad)

 

• Regional Offices - 10 ( Lucknow, Chandigarh, Jaipur, Bhopal, Ahmadabad, Guwahati, Bhubaneshwar, Patna, Ernakulam & Bangalore)

 

• Internet Ticketing Office - New Delhi

 

• Tourism Office - New Delhi

 

• Mini Ratna (Category 1) CPSE (Central Public Sector Enterprise)

 

• Extended arm of Indian Railways in the areas of Internet ticketing, catering, tourism & Rail Neer packaged Drinking Water

 

Vision:  

 

1.       Global Reservation System

2.       Professionalization of  Catering & Hospitality services

3.       Development of Budget Hotels

4.       Special Tourism packages.

 

IRCTC is the fourth Railway company to be listed on the bourses after RITES, Rail Vikas Nigam Ltd and IRCON International Ltd.

The initial public offering (IPO) of ₹645 crore concluded in October, 2019.

Subscribed 112 times at a price band of ₹315-320 per share (Face Value is Rs. 10), making it the most successful share sale since January 2018.

IRCTC stock price as on 22.09.2024 is Rs. 890 /- 

139 - IRHES stands for Integrated Railway Helpline & Enquiry System 

 

The government now owns 62.4% stake in the railway tourism company (as on 30.06.2024

 

                                                         Core activities

Internet Ticketing	Catering & Hospitality
Travel & Tourism	Packaged Drinking Water(Rail Neer)

Internet Ticketing:

Started in the year 2002 (first day - 27 tickets) with i-Ticket.  Later, e-Ticket was introduced in the year 2005

2023-24 year data - No of Tickets Sold (in brackets 2022-23)

In One Year	In One day	In One Hour	In One Minute	In One Second
45.30 Crores (43.13 Crores)	12.41 Lakhs (11.82 Lakhs)	51700 (49200)	860 (820)	15 (14)

• IRCTC Mobile App - Approximately 10 Crores Users

 

• Mobile app downloads (Android & iOS)- 12.20 Crores (as on 31.03.2024) 

 

• IRCTC's share in Total Train Reserved Tickets   - 83 % as on 31.03.2024.  Hope the share will climb up to 95 % in the coming years. (54% as on 31.03.2015) 
•  Record break - Highest booking - 28434 tickets in one minute ( 11.02 AM of 12.11.2022)  - Tatkal time - (474 tickets per second) 
• New initiatives in Ticketing sector.

1.       Waitlist confirmation prediction facility

2.       Facility of Book now pay later (after 15 days)

3.       Train Vacant Seat chart module - to view complete information of vacant, booked and partially booked berths in a train reservation chart

Catering & Hospitality

• One of the largest hospitality & catering companies of the country.
• Covering Passenger trains, Railway Stations etc.
• On board catering services - 480 trains (incl: Rajdhani, Shatabdi, Duronto, Gatiman, Vande Bharat & Tejas)
• TSV - Train Side Vending services in Trains which do not have pantry car provision.
• Catering Policy 2017 - Divides Catering business into " Meal Production" and " Meal Distribution".
• Executive Lounges at important stations with facilities of reclining sofa, buffet service, wi-fi, shower like in Airports with nominal charges.
• E- Catering facility - Order online.
• Live streaming of 43 Base Kitchens.  click for New Delhi Base kitchen 

 

Travel & Tourism

• Rail tour packages  - Runs 70 Rail tours
• Special Tourist trains  - Bharat Darshan,  Aastha circuit
• Buddhist circuit train
• Majestic tourist train - to cover important destinations in Rajasthan 

 

·         Maharajas' Express - The best luxury train in the World  (for 2 people - 4 days journey covered Agra & Jaipur costs Rs. 6 Lakhs approx)   click for more information 

  

Public can book Trains, coaches and saloons exclusively for any event/function through online.

• Retiring Rooms - Major Railway Stations
• Budget Hotels - Rail Yatri Niwas at New Delhi and Howrah.  BNR(Bengal Nagpur Railway - old name of South East Railway)  Hotels at Puri & Ranchi.
• Air ticketing through IRCTC website.

Rail Neer Plants

·         Branded packaging water "Rail Neer" for Rail commuters

·         19 operational Rail Neer plants.

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